If you are applying for an older person’s bus pass you will need to provide copies of the following documents:
If you are applying for a disabled person’s bus pass you will need to provide a copy of one of the following documents, which must be up to date:
You will also need to provide a passport style photo with your full name written on the back.
Great news you can now apply for an older persons or a disabled person’s bus pass online using the below link. Please note you are still required to upload any supporting documents. Please see the privacy notice below.
If you are unable to apply online, you can still apply using the application form at the bottom of this page and return it along with any supporting documents to [email protected] or via post using the below address.
Visitor Information Centre
41 Bridge Street
There is a charge of £10 for a replacement pass, there is no charge if your pass has been stolen but a Police crime reference number must be provided.
All passes will be sent by post to your home address within 7-10 working days.
If you would like to renew your bus pass, please apply 2 weeks before the expiry date of your current bus pass.
Older person’s bus pass
Disabled person’s buss pass
Applications to renew your bus pass can be made in the same way as applying for your first bus pass. This can also be done online now using the following link